Rewards and recognition

The role of rewards and recognition in improving retention is often overlooked. You will want to do the following:

Apply rewards and recognition in a fair and inclusive manner. Employees are very sensitive to signs of recognition as well as concrete rewards given to their peers. You will want to give out rewards and recognition such that every employee feels like he or she has an equal chance to receive them. In addition, you will want to make sure that you are rewarding concrete accomplishments (substance) instead of the manner in which something was accomplished (style).

Tailor reward and recognition systems to meet the individual needs of employees. Reward programs often are designed to appeal to the majority. Winning a round of golf at a local club may not appeal to all of your employees. You will want to look for rewards with broad appeal to many groups as well as vary the type of rewards given out.

This toolkit is provided for informational purposes only. It is not intended to replace legal, compliance, or other professional advice. TWP assumes no liability for the use of this toolkit.
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